Employers have a duty of care to all employees even if they are not based in an office. The employer should conduct a risk assessment of the activities which the lone worker carries out. This assessment will be used to consider the employee’s health and safety, first aid, working arrangements and general welfare.
If it is not possible to eliminate all of the risks then appropriate controls measures should be put in place to reduce or minimise the risk involved. This should involve training and good management supervision.
An employer should ensure that all employees have access to first aid facilities and help in an emergency at all times when they are working. Therefore, it is recommended that lone workers, especially those who have to travel long distances or are always out should carry a personal first aid box. It is also advisable that they have a mobile phone so as to be able to communicate in the event of an emergency when they are alone.